Dispatcher

About the Role

Join a fast-growing team where customer service, teamwork, and fun come first! We're expanding our Dallas team and looking for a Dispatcher to help coordinate service installations and provide top-tier support to customers and field teams. You'll serve as a key point of contact between our call center, customers, and technicians, while helping keep schedules tight, communication clear, and service seamless.

What You'll Do

• Receive and dispatch service installation orders
• Coordinate with field teams, technicians, and subcontractors
• Resolve customer inquiries and escalated issues
• Schedule and prioritize jobs based on urgency, skills, and location
• Maintain accurate logs, records, and communications
• Support smooth operations and handle multiple tasks efficiently

Requirements

• Excellent communicator (oral and written)
• Strong multitasking and time management skills
• Calm under pressure with sound decision-making abilities
• Proficient in basic computer use and data entry
• High School diploma or equivalent
• Open availability (Mon–Fri, 6 AM–9 PM & rotating Sat, 8 AM–5 PM)
• Willingness to work overtime as needed

Benefits

• Starting hourly pay range $17.00–$19.00
• Bi-weekly pay + overtime opportunities
• Paid Time Off (PTO)
• Advancement opportunities
• Casual dress & comfortable office environment
• Discretionary bonuses & incentives

We're a small, tight-knit company that believes in working hard and making it fun. If you're flexible, reliable, and thrive in a fast-paced environment, we'd love to hear from you!