Dispatcher

About the role

A Dispatcher is responsible for coordinating the utilization of drivers, trucks, and containers to create capacity, maximize productivity, and ensure prompt, courteous, and efficient service to all customers.

Responsibilities

• Ensure maximum productivity by achieving or exceeding Company-established goals through successful vehicle routing.
• Assign loads to drivers based on designated routes and driver location.
• Prepare, update, and dispense the daily route schedule.
• Gather and maintain route sheet documentation for pick-ups (scheduled, missed, extra pick-ups), route completions, and driver locations.
• Ensure route completion via the driver check-in process.
• Courteously interact with customers, as required.
• Report driver performance issues or concerns to appropriate management for resolution.
• Follow all required safety policies and procedures.
• Perform other job-related duties as assigned.

Requirements

• Experience in a customer-facing position.
• Two years of prior experience working as a dispatcher preferred.

Pay

$22.29 per hour (Union). Eligible for bonus plan.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• 401(k) plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO).

About the company

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry, providing customers with recycling, waste, special waste, hazardous waste, and field services. The company is committed to advancing circularity and supporting decarbonization to create a more sustainable world.

In 2025, Republic’s total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion. The company serves 13 million customers and operates over 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills. Republic Services combines local operational management with standardized business practices to drive efficiencies while maintaining day-to-day decisions at the local level.

The company’s 42,000 team members are guided by core values: Safe, Committed to Serve, Environmentally Responsible, Driven, and Human-Centered. Republic Services has an employee engagement score of 86 and an inclusive, diverse culture where every voice counts. In 2024, the Republic Services Charitable Foundation and local community grants positively impacted 5.1 million people.

Republic’s strategy focuses on three growth areas: recycling and waste, environmental solutions, and sustainability innovation. The company is expanding its recycling and waste footprint, enhancing environmental solutions (e.g., PFAS remediation), and advancing sustainability through innovations like the Republic Services Polymer Center and Renewable Natural Gas (RNG) plants at landfills.

Recent recognition includes Barron’s 100 Most Sustainable Companies, CDP Discloser, Dow Jones Best-In-Class Indices, Ethisphere’s World’s Most Ethical Companies, Fortune World’s Most Admired Companies, and Great Place to Work.