Dispatcher

Key Responsibilities

• Accurately scan all linen carts and enter correct weights into the system.
• Verify that each hotel receives the correct linen items and quantities according to delivery requirements.
• Ensure all hotel orders are fully prepared, staged, and ready prior to scheduled departure times.
• Maintain a high level of accuracy to prevent shortages, overages, or incorrect deliveries.
• Use computer systems to track orders, weights, and delivery readiness.
• Operate and maintain accurate records using the Radiant System and Linen Master.
• Ensure all scans, weights, and order entries are completed accurately and in a timely manner.
• Communicate effectively with supervisors, loaders, and production teams to confirm cart counts and contents.
• Monitor order readiness and proactively address issues that may impact on-time departures.
• Report discrepancies, shortages, damages, or delays to supervisors promptly.
• Support smooth workflow between linen production and loading operations.
• Organize, stage, and position linen carts in designated areas for efficient loading.
• Follow established linen handling, scanning, and staging procedures to ensure consistency and accuracy.

Qualifications

• Previous experience in a linen operation, industrial laundry, warehouse, or production environment preferred.
• Basic computer skills and ability to learn scanning and order tracking systems.
• Strong attention to detail and accuracy.
• Ability to lift up to 50 lbs, push and pull linen carts, stand for extended periods, and perform repetitive tasks.
• Strong organizational and time management skills.
• Ability to work effectively in a fast-paced, team-oriented environment.

Work Environment

• Industrial linen laundry and distribution facility.
• Exposure to noise, moving equipment, and production activity.
• Frequent standing, walking, bending, lifting, and pushing carts.
• Must follow all safety guidelines and wear required personal protective equipment (PPE).

Shift Work

• Shift work, weekends, and holidays may be required based on operational needs.

Radiant Linen Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, national origin, color, religion, sex, pregnancy, age or disability or any other status protected by law.