Dispatcher

Responsibilities

• Dispatch service calls
• Verify work orders for accuracy
• Assist Field Technicians with changes, pricing and special equipment needs
• File completed work orders
• Contact customers when troubleshooting and/or scheduling work needs to be done
• Monitor system outages
• Keep Field Technicians informed of system problems
• Other duties as assigned

Qualifications

• H.S. Diploma or GED
• Established residency in Pennsylvania
• Reliable transportation
• Previous experience working in a dispatch environment preferred
• Familiarity with the local area helpful
• Computer proficiency using the internet and Microsoft Office programs - Outlook Email, Word and Excel

Skills

• Excellent Communication Skills - Oral and Written
• Excellent Organizational Skills
• Excellent Time Management Skills
• Ability to multitask and work efficiently in a fast paced environment

Benefits

Training period will be done in the office. Once fully trained, working from home will be an option.

Schedule

Monday-Thursday 12PM-9PM and Sunday's 11AM-8PM