Dispatcher

About the Role

Peak Utility Infrastructure is an integrated engineering and construction company serving the Electric, Natural Gas, and Telecommunications industries. We provide a full suite of engineering, construction, operations, and maintenance services through our operating subsidiaries: SiteWise, Kelly Cable, Riley Brothers, 5 Star Electric, Superior Hydrovac, and Superior Pipeline Services.

The Dispatcher manages and coordinates the daily logistical operations for all deliveries to construction sites, overseeing operational dispatch functions to ensure timely, accurate, and efficient service. This role plays a vital part in meeting customer demands, optimizing routing efficiency, and maximizing productivity.

Responsibilities

• Schedule and dispatch equipment, haulers, materials, and delivery personnel in a safe and efficient manner while maximizing productivity.
• Dispatch equipment to meet productivity needs and maintain dispatch operations to meet or exceed Riley Brothers compliance targets.
• Manage material verification for each truck prior to delivery.
• Establish and maintain strong relationships with internal teams and external partners.
• Communicate effectively with customers, sales, and management regarding logistical updates.
• Maintain professional, courteous contact before, during, and after dispatch operations.
• Instruct drivers in the event of logistical or customer service issues.
• Confirm all details—including address, materials, and stocking conditions—before trucks leave the yard.
• Report any concerns directly to the Director of Operations.
• Adhere to company policies, DOT, and OSHA standards.
• Perform basic math calculations quickly and accurately.
• Read maps quickly and provide directions accurately.
• Demonstrate professional and effective telephone communication.
• Adapt to changing schedules and operational demands.
• Maintain strong organizational skills and a positive, solution-oriented attitude.
• Follow instructions with minimal supervision.
• Attend all required meetings related to deliveries and operations.
• Uphold company values in safety, compliance, and production.
• Perform additional duties as assigned.
• Utilize strong computer and data entry skills.

Requirements

• Two or more years of experience in a related industry.
• Strong organizational and project management skills.
• Ability to prioritize tasks and manage time effectively.
• Proficiency in Microsoft Office Suite.
• Possession of, or ability to obtain, a valid State of Residence Driver’s License within two weeks of employment.
• Must pass criminal and Motor Vehicle Record (MVR) background checks and a pre-employment drug screen.

Skills

• Ability to work independently and collaboratively within a team.
• Familiarity with billing workflows and multiple contract structures.
• Excellent problem-solving and follow-through capabilities.
• Strong organizational skills and ability to manage multiple tasks.
• Effective communication across all levels of the organization.
• Proven ability to collaborate cross-functionally and build positive relationships.
• Ability to interpret and follow specific oral and written instructions.
• Assertive and proactive when necessary.
• Strong written and verbal communication skills.

Pay

$25.00+ per hour.