Dispatcher

Key Responsibilities

• Cook up daily dispatching of vehicles and personnel to ensure timely and efficient service delivery.
• Monitor and enforce compliance with DOT regulations and company policies across all fleet operations.
• Maintain constant communication with drivers and field staff to provide updates, resolve issues, and adjust schedules as needed.
• Manage fleet maintenance schedules and coordinate with maintenance teams to ensure vehicles are safe and operational.
• Answer incoming calls promptly, addressing customer inquiries and dispatching resources accordingly.
• Utilize logistics management systems to track vehicle locations, optimize routes, and document service activities.
• Respond quickly to emergencies or unexpected changes in service requirements, adapting plans to maintain operational flow.

Qualifications & Requirements

• A high school diploma or equivalent.
• Proven experience in dispatching or fleet management within a logistics or transportation environment.
• Strong knowledge of DOT regulations and compliance requirements.
• Ability to work effectively in a fast-paced, dynamic environment.
• Proficient in using communication tools such as phones and dispatch software.
• An associate degree or higher in logistics, transportation management, or a related field.
• Experience in the waste management or environmental services industry.
• Familiarity with advanced fleet management software and GPS tracking systems.
• Demonstrated ability to multitask and prioritize under pressure.
• Excellent problem-solving and interpersonal communication skills.

Skills

• The required skills such as dispatching and fleet management are utilized daily to coordinate vehicle movements and ensure compliance with DOT regulations, which is critical for legal and safety standards.
• Peripheral vision and the ability to work in a fast-paced environment enable the Dispatcher to monitor multiple ongoing activities simultaneously and respond swiftly to changing conditions.
• Logistics management skills are applied to optimize routing and scheduling, improving efficiency and reducing operational costs.
• Answering phones effectively is essential for maintaining clear communication channels with drivers, customers, and internal teams.
• Preferred skills like advanced software proficiency and problem-solving enhance the Dispatcher's ability to manage complex scenarios and improve overall service quality.

Why Join Us?

• Competitive salary + performance-based bonuses.
• Real career growth opportunities as we expand.
• Strong leadership team focused on operational excellence.
• Full benefits: medical, dental, vision, 401(k) match.
• Paid time off + holidays.
• Company-provided gear and PPE for operations jobs.