Dispatcher
About the role
Come grow with us! Pacific Coast Fresh Company is a local, family-owned produce distributor that has proudly served our Pacific Northwest retail, wholesale and food service customers since 1977. We are now one of the largest independent produce distributors in the Northwest with distribution centers in Portland, Oregon and Seattle (Kent), Washington. Our employees are a big part of our success, and we truly believe the words of our founder, Emil Nemarnik, who often said "Take good care of your employees, customers, shippers, and farmers and they will make you successful." As a Dispatcher, you'll not only earn a competitive hourly wage and comprehensive benefits, but also open doors to a wide variety of advancement opportunities. Pacific Coast Fresh Company takes pride in developing employees and recruiting from within, and we hope this position is just the beginning of your career with us! The Dispatcher is responsible for managing the day to day dispatch operations for the Transportation Department, providing input to changes to assist with managing day to day operations, and maintaining Pacific Coast Fresh Company's focus on customer service, while reinforcing a culture focused on safety within the department and organization. This induvial must be a self-motivated while being able to be work well within the team environment.
Responsibilities
- Dispatch the day to day off route needs for Pacific Coast Fresh while make decisions on routing based on customers and drivers available
- Assist with order taking for wholesale customers
- Work with Will Call and Wholesale customers in taking phone calls order taking and processing will call orders.
- Utilize multiple software platforms to assist with dispatching, including but not limited to ProducePro, Dispatch Track, and Samsara
- Ass