Dispatcher

Job Summary

This position is responsible for coordinating and scheduling all customer deliveries and managing a combination of company trucks and outside haulers. This position is responsible for the dispatch function, coordinating with the sales department, shipping receiving, customer, delivery truck services and the logistics operations.

Job Responsibilities

• Receive and process customer orders through telephone, email, and other electronic means
• Prepare a shipping schedule that maintains accountability of all outgoing and incoming shipments
• Work closely with company trucking fleet and outside haulers to meet delivery times and compliance with delivery requirements as per customer needs
• Communicate effectively with customers and truck drivers to dispatch orders in a timely and efficient manner
• Must be familiar with the delivery area to assist with route and travel time planning
• Must be able to build rapport with others including team members, drivers, vendors, sales team, operations team and customers
• Must be customer focused and be able remain focused under stressful conditions and in a fast-paced environment. The ability to multi-task is important
• Understand AZ DOT/DMV regulations that pertain to shipping and transportation of building products via truck
• Possess the ability to work with tracking and scheduling software and to learn new programs as they are introduced
• Must be able to act quickly and creatively to solve problems; work independently and make decisions
• Display a professional, positive, and courteous attitude to co-workers, supervisors, customers, and the general public always
• Work in a team environment and assist co-workers or supervisors/managers with other duties as required
• Perform opening and closing procedures; prepare and review daily reports and maintain proper records according to company policy
• Available to work overtime, nights and weekends when necessary

Job Requirements

• Minimum high school/general education degree (GED) required
• Previous related experience in building materials dispatch or transportation industry preferred
• Knowledge of masonry and hardscapes products, building materials, and cements is preferred
• Must possess computer aptitude, the ability to use Microsoft Excel, Word, Outlook, and Teams, and the ability to lean new computer skills. SAP knowledge a plus.
• Must possess excellent verbal and mathematical skills
• Read and understand maps and use mapping tools

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

Oldcastle Infrastructure, a CRH Company

is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability