Dispatcher

Job Description

The Walbec Group of companies, including Northeast Asphalt, is seeking an Aggregate Dispatcher to join their team. This position offers an exciting opportunity in road, highway, and bridge construction within a family-focused, progressive culture. Northeast Asphalt is an industry leader in heavy and highway construction, recognized as a Best Place to Work by the Milwaukee Business Journal and Employ Humanity.

Role and Responsibilities

• Take aggregate orders and handle customer inquiries regarding products for various sites
• Answer phones and route calls in support of commercial aggregate sales and operations
• Call to reserve hired trucks and dispatch hired trucks daily and adjust based on customer needs
• Forecast trucking needs based on sales orders and aggregate needs, communicate daily with construction schedulers
• Follow up on dispatched loads to ensure they were delivered correctly
• Reconcile, correct, and upload aggregate tickets for commercial aggregate sites
• Generate, communicate, and route sales orders as needed for deliveries
• Verify customer credit status prior to sending deliveries
• Draft and send quotes to Sales Manager
• Follow up on Sales Quote Statuses
• Operate truck scales at various facilities to weigh and ticket incoming and outgoing truck loads, when needed
• Print tickets and handle customer issues during sale process
• Communicate with site personnel on inventory, safety, site routes
• Maintain and track approved dumpers list
• Track and record haul rates and fuel impact
• Data entry of projections/actuals/current inventory for sales tracking
• Cookordination asphalt plant material needs with asphalt plant managers and technical services

Qualifications

To succeed in this role, candidates should have:

• Experience in aggregate sales and dispatch
• Excellent communication skills
• Ability to work independently and manage multiple tasks
• Strong organizational and time management skills
• Proficiency with Microsoft Office Suite