Dispatcher

Duties And Responsibilities

• Evaluates labor and equipment needs, assigns, and dispatches labor and equipment and maintains communication with Operators and Drivers
• Captures coordination with the local Branch Manager and Dispatchers in other branches to determine efficient scheduling of labor and equipment that utilizes branch-level and Maxim resources in the most cost-effective manner
• Evaluate crane fleet cleanliness, maintenance, and yard tasks to assign to the employees that do not have jobs in the field; communicate any discrepancies and service issues to Service Manager for repairs
• Ensures permits, registration and insurance cards are up to date and accurate in the clipboards for each crane and tractor
• Orders Blanket and trip permits for each crane and truck to comply with DOT laws
• Checks that all inspections have been completed in the equipment file then files the paperwork in proper files
• Reviews ELD compliance for the cranes and tractors assigned to the Branch
• Reviews e-tickets for billing and payroll
• Assigns daily tasks to employees the day before the job
• Prints JDS, lift plans and maps if needed for the employees going to jobs in the field
• Draws bars assigning cranes, trucks, and employees to all jobs the day before to provide an accurate daily activity spread sheet
• Updates time bars in Job Cost and matches time sheets to job tickets
• Regularly communicates with Sales and Operations teams on availability updates, lift plans, and job details
• Manages travel restrictions; creates appropriate maps and direction charts to assure compliance with applicable permit laws
• Acts as liaison between customer and employees; enters customer orders into crane rental agreements
• Maintains customer relationships, customer satisfaction, and handles customer complaints

Qualifications

• Education: High School diploma or GED
• Experience: 3+ years of construction, or fleet related industry with transportation or heavy equipment experience required
• Skills/Knowledge: Advanced computer skills (i.e., Microsoft Word, Excel, etc.), Advanced knowledge of local geography, Advanced knowledge of CMMS system, Excellent time management and communication skills

Benefits

• Day one eligibility for medical, dental and vision plans
• Paid vacation, paid holidays, paid sick time, paid parental leave, and 401(k) plans with company match made every pay period
• Life insurance, AD&D, flex and health savings accounts, wellness programs, critical illness and accident plans, and short-term and long-term disability
• Employee discounts

Skills

• Advanced computer skills (i.e., Microsoft Word, Excel, etc.)
• Advanced knowledge of local geography
• Advanced knowledge of CMMS system
• Excellent time management and communication skills