Dispatcher

About the role

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges.

Labcorp is seeking a Dispatcher to join our team in Chantilly, VA. Work Schedule: Tuesday - Friday 2pm -10:30pm, Saturdays 1pm - 9:30pm

Responsibilities

• Utilize route management software to schedule, coordinate and dispatch specimen pickups
• Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.)
• Responsible for specific service area to ensure best possible solutions for client
• Achieving location productivity and expense targets while meeting customer expectations
• Ensure a balance between customer response time, accuracy and cost/productivity targets
• Follow standard procedures for field requests for service and dispatching calls
• Problem solve and provide potential resolutions for any specimen related issue
• Utilize multiple databases to process requests and inquiries
• Performs a variety of administrative/clerical duties as needed

Requirements

• High school diploma or equivalent
• 2 years or more of experience in logistics or operations
• Valid Driver's License and clean driving record
• At least 21 years’ of age
• Familiarity with route management software
• Basic computer and typing skills; Microsoft Office
• Strong communication skills; both written and verbal
• Excellent organizational and time management skills
• Strong attention to detail with the ability to multitask
• Able to lift 50lbs

Preferred Qualifications

• 1 year or more of experience working in a medical courier environment

Pay

Pay Range: $17.75 - $26.00 per hour. All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

Benefits

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.

Included with this position is a company vehicle to use for the route. In addition, for only $125 per month, you will have the option of taking this vehicle home with you and using it for personal use.

Schedule

Tuesday - Friday 2pm -10:30pm, Saturdays 1pm - 9:30pm