Jobs · Management · Connecticut

Dispatcher

KidMed Urgent Care · Norwalk, CT · 2 wk ago
ManagementFull-time

About the role

The role involves managing dispatch operations, ensuring timely and efficient service delivery, and coordinating with various departments to meet customer needs.

Responsibilities

  • Manage dispatch operations to ensure timely and efficient service delivery.
  • Cover shifts on either Friday-Monday or Sunday-Wednesday.
  • Coordinate with various departments to meet customer needs and resolve issues promptly.
  • Handle customer inquiries and complaints in a professional manner.
  • Ensure compliance with all company policies and procedures.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of experience in a customer service or dispatch role.
  • Strong organizational and time management skills.
  • Ability to work flexible hours including weekends and holidays.
  • Valid driver’s license and reliable transportation.

Qualifications

  • Proficiency in Microsoft Office Suite.
  • Experience with dispatch software systems.
  • Excellent verbal and written communication skills.
  • Ability to handle multiple tasks simultaneously and prioritize effectively.

Skills

  • Customer service orientation.
  • Problem-solving abilities.
  • Attention to detail.
  • Team player.

Benefits

  • Competitive salary based on experience.
  • Health insurance coverage.
  • Paid time off.
  • Professional development opportunities.

Pay

  • $15-$20 per hour, depending on experience.

Schedule

  • Shifts on either Friday-Monday or Sunday-Wednesday.
  • Flexible schedule with some weekend and holiday requirements.

Contact Information

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