Dispatcher

About the role

Responsible for completion of daily route sheets for drivers, including ensuring all scheduled deliveries are included on a route, and all call-in or monitor alerts are scheduled appropriately. Review driver’s route reports in the SMARTLogix Dispatch program to ensure routes are being completed in the proper order, and to identify where route times are outside of expectations. Assist in the initial and ongoing training of Mobile Fueling Drivers to ensure an engaged and customer-oriented delivery of service. Conduct company business and execute programs on behalf of the company in a professional manner and with a whole-company approach. Other duties as assigned.

Responsibilities

• Complete daily route sheets for drivers, ensuring all scheduled deliveries are included.
• Schedule call-in or monitor alerts appropriately.
• Review driver’s route reports in the SMARTLogix Dispatch program to verify route order and identify inefficiencies.
• Assist in the initial and ongoing training of Mobile Fueling Drivers for engaged, customer-oriented service.
• Conduct company business and execute programs professionally with a whole-company approach.

Requirements

• High school diploma or GED required; two-year degree preferred.
• Two years of office experience or similar experience required.
• Familiarity with the fuel industry preferred.
• Able to communicate Business-to-Business transactions.
• Strict attention to detail.
• Handle inbound and outbound calls with a pleasant phone demeanor.
• Ability to negotiate to a win/win situation with clients.
• Ability to handle multiple, deadline-oriented tasks.
• Intermediate proficiency in Microsoft Office, with an emphasis on Excel.
• Ability to read, analyze, and interpret technical procedures and governmental regulations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.

Benefits

• Medical, Dental, Vision, Life, & Disability Insurance.
• Optional Critical Illness and Accident plans.
• Flexible Spending Accounts.
• 401k with company match.
• Paid time off for vacations, sick, and personal days.
• Tuition reimbursement and scholarship opportunities.
• Retail and food discounts.
• Outstanding cash incentive plans.

Pay

Depending on experience.

Schedule

Full-Time, Monday – Friday.