Dispatcher

About the role

We’re looking for experienced dispatchers who are proactive, organized, and thrive in a fast-paced environment. If you’re a go-getter with a solid grasp of trucking operations and TMS systems, this could be the perfect next step in your logistics career.

Responsibilities

• Manage daily dispatch operations for employee drivers
• Schedule and dispatch freight shipments using transportation management systems.
• Monitor fleet operations and ensure compliance with safety regulations.
• Maintain accurate data entry for shipments, including tracking information and delivery schedules.
• Collaborate with third-party logistics (3PL) providers to optimize shipping routes and reduce costs.
• Utilize Geographic Information Systems (GIS) to analyze routes for efficiency.
• Assist in shipping and receiving processes to ensure timely handling of goods.
• Communicate effectively with team members, drivers, and customers to resolve any issues that may arise during transit.
• Maintain real-time accuracy in TMS and GPS dispatch systems (Samsara)
• Monitor load statuses in our routing system (Maxoptra)
• Ensure compliance with Hours of Service and Logbook regulations
• Communicate effectively with drivers and internal teams, Generate and manage dispatch-related reports
• Collaborate with Sales team to meet or exceed client expectations
• Attend team meetings and meet performance KPIs regularly

Qualifications

• 3 plus years of dispatching
• Proven experience in dispatching or a related field within supply chain management.
• Familiarity with transportation management systems,
• Strong understanding of fleet management principles and freight operations.
• Excellent data entry skills with attention to detail.
• Ability to work under pressure while managing multiple priorities effectively.
• Proficient in using phone systems for communication purposes.
• Strong problem-solving skills and the ability to think critically in dynamic situations
• A go-getter mindset with a proactive, solution-driven approach
• Strong organizational skills and ability to manage high-volume activity
• Clear, professional communication and strong team collaboration