Dispatcher
Jerry's Towing & Recovery, Inc. · Sparta, MI · 3 mo ago
On-siteManagementFull-time
Responsibilities
- Receive inbound emergency and non-emergency calls
- Collect and document information from callers
- Prioritize calls according to the level of urgency
- Transmit information to the appropriate person or department
- Direct response units to appropriate location
- Monitor status of the response team
Qualifications
- A high school diploma or GED
- Previous experience as a Dispatcher or in a similar position
- Excellent typing and data entry skills
- Understanding of best practices and procedures for emergency response situations
- Strong verbal and written communication skills
- Highly organized with the ability to multitask and prioritize projects
- Ability to work well under pressure
Benefits
- 401(k) Competitive salary
- Dental insurance
- Employee discounts
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance