Dispatcher

About the role

The primary function of a dispatcher is to direct and coordinate the ordering and delivery of materials to customers in day-to-day operations. The Dispatcher adheres to and promotes corporate policies and manages the general use of equipment, trucks, delivery personnel, and materials. This role directs all activities concerning delivery, warehouse, and facilities.

Responsibilities

• Process sales orders quickly and accurately, set up job information, confirm orders, and generate supporting reports
• Process credit memos on the computer
• Assist customers with will-call orders
• Supervise stocking crews, conduct performance reviews, employee orientation, and coordinate driver training
• Schedule and dispatch crews to maximize time efficiency and monitor labor costs on each job
• Compute payroll accurately and on time
• Train new stockers on safe and correct job performance
• Complete new hire and training paperwork in a timely manner
• Ensure compliance with VCR program
• Manage triple count and job completer program
• Maintain cleanliness of front counter, office/dispatch area, restrooms, and yard/warehouse
• Ensure trucks are clean
• Perform all duties in a safe manner

Requirements

• High school diploma (required)
• College degree (preferred)
• Minimum 2 years of related work experience
• Strong Microsoft Office skills
• Ability to quickly and accurately perform basic math
• Ability to read road/geographical maps and communicate directions
• Demonstrated organizational skills
• Ability to follow instructions with limited guidance

Skills

• Self-management, initiative, and proactivity
• Professional verbal and written communication with coworkers and customers
• Problem-solving and task prioritization
• Stress management based on deadlines and ongoing projects
• Multitasking
• Receiving and analyzing information
• Quickly communicating solutions when problems occur
• Sound judgment and initiative

Physical Requirements

• Ability to remain in a stationary position in an office environment 80% of the time
• Occasional movement inside the office to access files and office machinery
• Ability to operate basic office machinery
• Ability to communicate with team and management to exchange accurate information

Benefits

• Medical, dental, and vision insurance
• Disability and life insurance
• Wellness benefits
• 401(k) retirement plan
• Employee Stock Purchase Program
• Paid holidays and vacation days
• Professional growth opportunities, development, and training programs

All benefits subject to eligibility.

Location: Chaparral Materials, Inc. - Las Cruces, 451 Pioneer Place, Las Cruces, NM 88005