Dispatcher

About the company

Brickworks Supply Center is a leading distributor of premium masonry and hardscape building materials, serving architects, builders, contractors, and homeowners across the Eastern and Midwestern United States. Headquartered in Palos Hills, Illinois, Brickworks Supply Center operates 27 company-owned store and showroom locations across nine states and Washington, D.C., providing customers with access to a broad portfolio of high-quality products, expert guidance, and dependable service for projects of every scale. As part of Brickworks North America, the company offers an extensive selection of clay brick, stone, pavers, outdoor living products, fireplaces, building materials, and masonry accessories sourced from Glen-Gery and other leading industry manufacturers.

Responsibilities

• Coordinate product shipments inbound and outbound by working with customers, sales, vendors, and plant
• Prepare bill of lading documents for outgoing shipments
• Arrange for shipments by LTL and trucks as necessary
• Calculate allowable weight to load on trucks and inspect outgoing loads
• Prepare and maintain shipping records and reports
• Assist customers and provide product, availability, and other information as needed
• Process and revise orders and samples
• Inventory control
• Communicate with customers, vendors, and other departments via email, CRM, and phone

Requirements

• Minimum high school diploma with some relevant college coursework preferred
• 1 to 3 years dispatching experience, customer service/office experience, preferably in a manufacturing environment
• Experience with Salesforce ERP and CRM systems (preferred)
• Knowledge of masonry products and other building materials would be helpful

Skills

• Multi-tasking
• Critical thinking and problem-solving
• Team player
• Outstanding organizational and time management skills
• Hands-on experience working in a busy atmosphere
• Strong communication skills
• Data entry, math, and computer skills including MS Word and Excel