Dispatcher
First Student · Mission Viejo, CA · Yesterday
On-siteManagement$26.13–$35.1/hrFull-time
About the role
The Dispatcher serves Saddleback Valley United School District. At First Student, our Dispatchers uphold safety and customer service standards.
Responsibilities
- Oversees all routes and schedules buses
- Counsels and coaches drivers and monitors
- Handles heavy phone and radio traffic
- Takes scheduling and driver complaints, reports to Operations Supervisor/Contract Manager
- Serves as primary communication liaison with major contracted customer
- May handle charter reservations, billing, or driver payroll
- Provides solutions to drop-off and pick-up problems
- Handles back-up driver duties or performs miscellaneous clerical duties as needed
- Completes assignment of special projects
- Affords assistance with supervision of day-to-day operations
Requirements
- 3-5 years' experience
- High school diploma or equivalent
- Basic knowledge of radio dispatch equipment
- Excellent communication and customer service skills
- Ability to deliver under time constraints and deadlines
- Previous terminal operations, dispatch, or driver experience
- Computer literate
Skills
- Subject to DOT drug testing and physical
Benefits
- $26.13 - $35.10/hr based on skills and experience
- Monday - Friday, 8 am - 5 pm, full-time year-round work
- Full benefits including medical, dental, vision, & 401(k)
- PTO and paid holidays
- Tremendous career advancement opportunities
Pay
- $26.13 - $35.10/hr based on skills and experience
Schedule
- Monday - Friday, 8 am - 5 pm, full-time year-round work