Dispatcher

Responsibilities

• Answer incoming service calls and dispatch tow truck operators
• Cookordinate and monitor driver locations and job status
• Communicate with customers regarding service updates and estimated arrival times
• Maintain accurate records of calls, dispatches, and completed services
• Work closely with drivers to ensure efficient routing and customer satisfaction
• Handle multiple calls and priorities while maintaining professionalism

Requirements

• Fluent in English
• Reliable transportation to and from work
• Strong customer service and communication skills
• Ability to multitask in a fast-paced environment
• Basic computer and phone skills
• Towing industry experience is a plus
• Knowledge of Southern Orange County and Inland Empire is a plus
• Bilingual or multilingual candidates are encouraged to apply

Qualifications

• Paid training
• Opportunities for advancement
• Overtime opportunities
• Fast-paced and rewarding work environment