Dispatcher

At EquipmentShare, we’re assembling the best team to transform the construction industry through innovative technology, real-time support, and a people-first culture. Join us as a Dispatcher in Seattle, WA, and help build the future of construction.

About the Role

We’re looking for a Dispatcher who thrives in a fast-paced, mission-driven environment. You’ll coordinate customer dispatch requests, manage driver schedules, and ensure high-level customer service while leveraging our proprietary T3 platform to streamline operations.

Responsibilities

• Maintain a high level of customer service with all customers.
• Coordinate and initiate customer dispatch requests and changes with the sales team and other departments.
• Manage final dispatch responsibilities, including scheduling drivers for equipment pickups and deliveries.
• Monitor driver hours and availability to ensure timely delivery coverage.

Requirements

• Effective oral and written communication skills with internal and external partners.
• Proficiency with spreadsheets, email tools, and comfort learning new technology.
• Excellent organizational, time management, and multitasking skills.
• Ability to work with all levels of personnel within the organization.
• Strong technical aptitude and understanding of construction equipment and the rental industry.
• At least 1-2 years of general dispatch experience in the construction or manufacturing industry (highly desired).
• Valid driver’s license.

Qualifications

• High school diploma (trade school certificate preferred).

Skills

• Problem-solving mindset with a focus on continuous improvement.
• Energy, effort, and optimism in daily work.
• Grit, heart, and humility in a collaborative environment.

Benefits

• Monthly Family Dinner Night (an employee favorite—restrictions apply).
• Competitive compensation.
• Full medical, dental, and vision coverage for full-time employees.
• Generous PTO + paid holidays.
• 401(k) with company match.
• Tool and boot reimbursements (role dependent).
• Gym membership stipend + wellness programs (earn PTO and prizes!).
• Company events, food truck nights, and monthly team dinners.
• 16 hours of paid volunteer time per year.
• Career advancement, leadership training, and professional development opportunities.
• Access to industry-leading diagnostic tools.

Pay

Salary range: $19.50–$30/hour. Factors including past experience and location may affect final compensation rate.

Schedule

Monday to Friday, 7:00 AM to 5:00 PM, with overtime pay after 40 hours.