Dispatcher

About the role

Dispatcher reports to the Operations Manager.

Responsibilities

• Route sequencing and dispatching
• Communicate route changes with drivers
• Check drivers in and out to ensure a positive start and route completion
• Answer phones and greet incoming employees
• Answer customer calls providing first‑level service
• Provide administrative support for special projects as assigned
• Other administrative tasks as needed
• Work with others in a team environment to ensure accurate information and superior customer service
• Communicate in person and by phone with team members

Schedule

Monday‑Friday; start times vary depending on needs; additional hours may be required.

Pay

Weekly pay; competitive base salary with opportunity to earn incentive pay.

Benefits

• Dental coverage
• Vision coverage
• Retirement plan with company match up to 5%
• Safety and retention incentives
• Paid Time Off
• Employee discount through LifeMart

Qualifications

• High school diploma or equivalent
• Dispatch experience: 2 years (preferred)
• Knowledge of DOT rules and regulations (mandatory)
• Ability to balance multiple tasks while positively motivating, coaching and communicating clear instructions to others
• Physical ability to lift, carry, or move no more than 50 lbs