Dispatcher

About the Role

We have an incredible opportunity for a dynamic, energetic, and eager Dispatcher to join our growing team in Romulus!

About DO & CO

We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 32 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations.

Responsibilities

• Supervise, motivate, and assist a large team of drivers and driver helpers (including schedules and documentation)
• Comply with all applicable rules/regulations
• Receive important incoming calls/information from airline clients and the airport and communicate it to respective departments
• Comply with all food safety and hygiene regulations as stated in the food safety management system handbook
• Report problems with the food safety management system to their manager and the hygiene and food safety team
• Ensure all vehicles are in working condition (i.e. compliance, fueling, maintenance)
• Process all meal ordering information and reassure prompt and correct distribution to all involved departments
• Perform other duties and responsibilities as assigned by management
• Maintain safety work place
• Decimates general information to the public and other concerned parties regarding department policies, procedures and applicable federal, state and local laws
• Create and review reports as necessary
• Update transportation databases

Qualifications

• Capable to work independently as well as in a team environment
• Requirements necessary to obtain airport ID
• Excellent planning and coordination skills
• Team leader qualities and outstanding communication skills
• Dedication and attention to detail with regards to customer service
• Solution seeker and effective decision maker
• Hands-on in order to make sure all flights are successfully dispatched on time
• The ability to manage quickly to overcome any deficiencies in the transportation department
• Flexibility (different shifts - night, weekends, holidays)
• Minimum of 1 years of work experience in the similar role
• Proficient computer skills (Particularly Microsoft Word, Excel, Outlook, etc.)

Pay & Benefits

• Competitive Pay $24
• Full-time employees are eligible for 401K and healthcare benefits; Medical, Dental & Vision
• Daily Complimentary Meals (Breakfast, Lunch and Dinner)
• An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality
• Genuine career development opportunities, both nationally and internationally
• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry