Dispatcher

About the role

We are a business seeking a Dispatcher to join our thriving company. Serving the Southwest Georgia, Tallahassee, and surrounding areas, we are currently looking for an organized, efficient Dispatcher with an eye for detail and a high level of accuracy.

Responsibilities

• Dispatch HVAC Install teams
• Utilize a courteous and pleasant demeanor to ensure the customer is satisfied and that all needed information is received during the call
• Manage the dispatch board to keep field personnel on the move and generating revenue
• Help the field team by taking detailed notes for service calls and entering them into our system
• Get to know your technician’s, likes and dislikes, closing ratios, licenses, communication skills and more to help them be successful
• Answer customer questions
• Impact the company's bottom line by problem-solving and turning frustrated clients into a repeat customer

Requirements

• Task-oriented with the ability to multitask in a busy environment
• High level of accuracy and efficiency
• Exceptional verbal and written communication skills
• Goal driven to meet daily performance commitments
• Willingness to constantly learn and grow
• Proficient in Microsoft Office
• HVAC knowledge is a plus, but not required

Pay

$36,000 to $40,000 annual salary plus monthly bonus

Schedule

Not specified

Benefits

• Medical, Dental & Vision
• 401k match
• Paid Time Off & Paid Holidays

Company Culture

We are an equal opportunity employer and offer a Christian based work environment.