Dispatcher

Full-time position located in Logan, Utah within the Police Department.

About the Role

Dispatchers of the Logan 911 Communications Division provide public safety communications services to multiple police, fire, and emergency medical agencies within Cache County.

Responsibilities

• Perform emergency and non-emergency communications and dispatch duties.
• Receive and prioritize calls and requests for public safety departments.
• Maintain accurate status of all units on radio channels.
• Record and relay information for police, fire, and medical services.
• Search public safety records for warrants, vehicle registrations, driver licenses, and other information.
• Enter and retrieve information from computer systems.
• Maintain and operate a Computer Aided Dispatch (CAD) system.
• Operate multiple channel radio systems.
• Maintain confidentiality with information obtained through employment.
• Perform other duties as required to professionally serve the citizens and public safety responders of Cache County.

Requirements

• Must be a high school graduate or equivalent.
• Must be able to work rotating shifts, including weekends and holidays.
• Must be able to multi-task, provide exceptional service during stressful situations, and work well in a team environment.
• Must successfully pass extensive skills tests, interviews, a background check, and a pre-employment drug screen during the hiring process.
• Upon hire, must successfully complete the division's Communications Training program and obtain various industry certifications including CPR, Emergency Medical Dispatcher (EMD), Police Officer Standard Training (POST) Dispatch Certification, and others.

Skills

• Knowledge of emergency medical services, law enforcement, and fire organization operations.
• Ability to operate basic computer systems and type efficiently (suggested 40wpm+).
• Ability to exercise good judgement and logical thought patterns during emergencies and heavy workloads.
• Ability to communicate clearly and concisely, both orally and in writing in routine and emergency situations.
• Ability to gain control of calls through active listening, remaining calm, and showing appropriate objectivity/empathy.
• Ability to establish and maintain effective working relationships with other staff, partner agency members, and the public.

Pay

$24.78 - $26.97 per hour. Salary may be adjusted for applicants with closely related experience and certifications.

Benefits

Benefits are available to full-time employees.