Dispatcher

Bright Brothers of East Tampa is an independently owned and operated franchise; all hiring decisions are made locally.

About Bright Brothers

At Bright Brothers, we’re passionate about making homes cleaner, brighter, and more beautiful. We’re a full-service soft washing and holiday lighting company committed to delivering outstanding results and exceptional customer service. Our advanced softwash technology offers a safe, effective alternative to pressure washing. We believe in going above and beyond for our customers—being friendly, helpful, and always willing to take that extra step to ensure satisfaction.

About the role

We are seeking a Dispatcher to coordinate and manage daily scheduling operations. This role is crucial to ensuring that our field teams run smoothly and efficiently, while also maintaining strong communication with our customers. If you’re organized, detail-oriented, and thrive in a fast-paced environment, this could be the perfect role for you.

Responsibilities

• Schedule sales appointments and production jobs accurately based on scope and availability
• Maintain clear, professional communication with customers for follow-ups, rescheduling (including weather delays), and issue resolution
• Monitor and coordinate maintenance and service for company vehicles
• Coordinate the distribution of service flyers and watering notices for commercial properties
• Maintain and update customer information using our CRM system
• Run reports and assist with administrative tasks as needed

Requirements

• High school diploma or GED (preferred)
• Previous experience in scheduling, dispatching, or office administration (preferred)
• Strong organizational skills and the ability to manage multiple schedules simultaneously
• Excellent communication and customer service skills
• Detail-oriented with a positive, team-first attitude
• Proficiency with computers and CRM software is a plus

Benefits

• Bonus based on performance
• Competitive salary
• Free uniforms
• Paid time off
• Training & development
• Wellness resources

Pay

$18.00 per hour

Schedule

Monday–Friday, 8:30 AM–5:00 PM (hybrid available after 30 days)