Dispatcher

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Free uniforms
• Paid time off

Responsibilities

• Handle incoming calls
• Comfortable plus selling, schedule appointments
• Address customer inquiries regarding mobile grooming services
• Plan efficient daily routes for groomers
• Minimize travel time and maximize productivity
• Maintain accurate customer records
• Include pet information, contact details, and grooming history
• Resolve scheduling conflicts
• Address customer concerns
• Manage potential issues with groomers

Requirements

• Previous paid dispatcher or scheduler experience
• Exceptional communication and interpersonal skills
• Strong organizational and time-management abilities to handle schedules
• Customer service orientation with the ability to resolve inquiries and problems promptly