Dispatcher
Avalon Transportation · North Arlington, NJ · 1 mo ago
Management$20–$25/hrFull-time
About the role
Responsible for daily dispatching of the reservations to the chauffeurs.
Pay
$20 - $25 per hour
Sign on and referral bonus program
Responsibilities
- Ensure that all customers are picked up on-time.
- Responsible for knowing the location of all vehicles at all times while dispatching.
- Keep dispatch screen updated and coded accurately at all times.
- Communicate all changes and details with your chauffeurs, wingman, and any other appropriate personnel or customers.
- Oversee the checking in and out of vehicles and equipment, and communicate to the appropriate source any damage, loss, or abuse of either.
- Interact with office staff, managers, clients, and chauffeurs to ensure the accommodation of and/or special requests pertaining to certain jobs.
- Take all customer calls that include reservations, changes, or cancellations.
- Handle customer complaints immediately, courteously, and efficiently.
- Report any problems with any reservation by creating an incident report.
- Coordinate rental vehicles when needed.
Benefits
- 401(k)
- Health Insurance – Medical, Dental & Vision Coverage
- Paid time off
- Sign on and referral bonus program
Location: 89 RIDGE RD, N Arlington, NJ 07031