Dispatcher

Description

Auto Driveaway Systems, LLC, one of the largest professional driveaway companies in the US, is seeking an energetic, detail-oriented Dispatcher to join their team in Elkhart, IN. The Dispatcher will assign drivers, plan loads, and move assets from coast to coast for one of the largest professional driveaway companies in the United States.

Role and Responsibilities

• Work inbound driver calls and e-mail
• Communicate with drivers to assign available resources to available loads, ensuring appropriate driver utilization with minimal deadhead runs
• Develop logistical plans for efficient, on-time delivery and maintain contact with drivers throughout the trip
• Provide regular updates to sales and customers and internal stakeholders regarding status, pickup, and delivery timelines
• Engage with 40 field offices on driver utilization and logistics planning to minimize deadheads where possible
• Collaborate with management to modify driver assignments or routes to accommodate customer needs within a complex logistical environment
• Partner with colleagues to ensure trucks are in the right place at the right time for efficient driver pickup
• Build strong relationships with drivers and customers to grow the business and exceed customer expectations
• Support the driver population in safety and compliance initiatives, including training and hours of service compliance
• Maintain regular engagement with internal stakeholders to ensure driver population reflects forecasted volume and specific projects
• Grow Truck Transport's reputation as the driveaway company of choice across the United States

Requirements

• 2+ years of dispatch experience
• Strong background in transportation, logistics, or related fields
• Knowledge of transportation regulations and compliance requirements (preferred)
• Exceptional organizational and communication skills
• Meticulous attention to detail
• High energy, enthusiasm, and drive for achieving results
• Passionate about safety and customer experience
• Proficiency with email and Microsoft Office Suite, especially Excel
• Project planning and project management skills
• Ability to multitask and work in a fast-paced environment, recognizing a sense of urgency and self-motivation
• Valid driver's license and clean motor vehicle record (MVR) required