Dispatcher

About the role

Coordinate between customers and movers via heavy phone duties, ensuring efficient job scheduling. Work collaboratively with movers, office staff, and customers to resolve scheduling conflicts, including emergency service requirements. Use web-based software to update and verify customer and job-related data accurately. Perform additional office tasks such as filing and organization as needed.

Responsibilities

• Manage phone communications to schedule moving jobs efficiently.
• Resolve scheduling conflicts, including emergency service requests.
• Interpret online maps to assess directions and timing for jobs.
• Update and verify customer and job data using web-based dispatching and scheduling software.
• Perform data entry, documentation, and general office tasks like filing and organization.

Requirements

• Strong customer service skills.
• Ability to handle pressure and multitask in a fast-paced environment.
• High energy level and teamwork-oriented mindset.
• Excellent phone communication skills.
• Proficiency with web-based dispatching and scheduling software.
• Good sense of direction and ability to interpret online maps.
• Problem-solving skills and an amicable personality.

Schedule

• Monday-Friday: Phone: 8 AM-5 PM, Office: 8 AM-5 PM
• Saturday: Phone: 8 AM-5 PM, Office: 8 AM-5 PM
• Sunday: Phone: 8 AM-10 AM

Location: 2235 Atascocita Rd, Humble, TX 77396