Dispatcher

About the role

Join a cross-functional team as a Dispatcher at Academy Bus, keeping the lines of communication open between employees and customers. This role offers an opportunity for growth within the largest privately owned and operated transportation company in the U.S. and is located at our Boston, MA location.

Pay: $20.00 per hour

Schedule

Thursday–Sunday, 12:30 PM–11:00 PM

Requirements

• At least 1 year of scheduling or operations experience in the bus or motor coach industry
• Must be available to work evenings and weekends
• Computer proficiency, including experience with MS Outlook and Excel

Responsibilities

• Review schedules and requests
• Monitor service performance
• Coordinate with terminal leadership, customer service, and other teams to ensure safe and effective operations

Desired Qualities

• Ability to manage in a fast-paced, high-change work environment
• Solid internal and external customer service skills
• Organized, analytical, and drive for results
• Instinct for process improvement
• Ability to work independently and as part of a team

Benefits

• Medical, dental, vision, and prescription insurance
• Life insurance
• Supplemental coverages
• 401K plan
• Paid Time Off & Holiday Pay