DISPATCHER - AIR AND GROUND

Position

Dispatcher – Air & Ground (Communications Specialist)

Location

Dublin OH

Compensation

$20.75/hr and up! - dependent upon experience

Schedule

Full-Time | Rotating 12,10 & 8 hour shifts (nights, weekends, holidays)

Shift Differentials

- Mon–Thurs, 7:00 PM – 7:00 AM ? + $2/hr - Fri–Sun, 7:00 PM – 7:00 AM ? + $3/hr - Sat–Sun, 7:00 AM – 7:00 PM ? + $2/hr

What You’ll Do

As a Dispatcher – Air & Ground (Communications Specialist), you’ll be critical to the success and safety of every transport— connecting patients to life-saving care. You’ll:

• Receive, process, and coordinate emergency and non-emergency medical transport requests for both rotor wing and ground units
• Assign the most appropriate resource promptly, ensuring safety and efficiency
• Track and communicate with all active transport units in real-time
• Collect and maintain accurate, detailed records for all missions
• Initiate and follow the Post Accident Incident Plan (PAIP) when required
• Collaborate closely with aviation staff, field crews, and leadership to ensure seamless communication and top-tier service

What is Required

• A high school diploma or equivalent (required)
• Ohio EMT certification – preferred
• Emergency Medical Dispatcher (IAED EMD) certification – preferred or within 3 years of hire
• Certified Flight Communicator (CFC) certification – required within 1 year of hire
• Minimum 2 years of experience in EMS, law enforcement, critical care, or air medical dispatching preferred
• Strong multitasking and communication skills — especially under pressure
• Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms
• Working knowledge of medical terminology
• Exceptional organizational, negotiation, and computer skills
• Able to stay alert and focused in high-stress, fast-paced environments
• Must be able to wear a telephone headset for extended periods

Why MedFlight?

· Competitive pay & comprehensive benefits · Career growth opportunities · A team-oriented culture that values safety, integrity, and compassion · The opportunity to make a real impact — every shift, every call, every life

Join our journey — be the calm voice behind every life-saving mission.

Apply today and become a Partner for Life.

MedFlight and MedCare provide equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.