Dispatch Support

About the role

Curtis Lumber is one of the 100 largest and fastest-growing building materials retailers in the nation. We recognize our employees hard work and dedication are the driving force of our success, and we continually look for ways to reward them. Our employees enjoy competitive pay and excellent benefits coupled with a positive work environment built on mutual respect and professionalism. Our Ballston Spa location is looking to find a hard working individual to join our Dispatch team! The perfect fit will work well in a fast faced environment, be detail oriented, and a team player!

Responsibilities

• Assist in building efficient deliveries by combining orders into full loads
• Leverage our ODT software solution to assist in monitoring and managing the daily delivery and transfer processes
• Provides ODT data maintenance support to ensure accurate delivery information by utilizing maintenance reports to identify and then correct data issues
• Thorough and accurate processing of delivery invoices, credit orders, transfer transactions, and credit overrides, as needed
• Assist in proactive identification of delivery orders that may cause delay in the delivery process such as CODs, orders that are not paid in full, orders with unreceived products, and orders with out-of-stock product
• Use mapping programs to print delivery directions for drivers
• Assist in assigning orders to be staged
• Assist with business tracking to improve operational efficiencies
• Assist with strong and timely communication between sales, management, operations, and/or purchasing regarding substitutions, out of stock product, damaged or poor quality product, product that cannot be located, job site address corrections, poor job site conditions, refused deliveries, etc.
• Notify customers of deliveries
• Notify branches for deliveries
• Assist management with timecards and tracking driver time
• Cross train to assist with any dispatch function and with checking trucks for load accuracy

Schedule

Monday through Friday 40+ hours per week start time 6am. Paid weekly on Fridays.

Benefits

• Comprehensive Benefit Package - Medical, Dental, Vision
• Competitive Wages
• 401k with Company Match
• Ideal Retail Hours
• Paid Holidays & PTO
• Bereavement Pay
• Profit Sharing (discretionary after one year of employment)
• 529 College Savings
• Employee Assistance Program
• Tuition Reimbursement
• Boot Reimbursement
• Employee Discount
• Community Events
• Employee Referral Program