Dispatch Planner - Support

Key Responsibilities

• Professional internal and external communication with drivers via phone calls and system messages
• Planning loads for assigned market areas and/or customer accounts
• Pairing trucks that are empty and/or unloading soon with freight needing to be picked up, and confirm assignments with drivers
• Balancing and maintaining trailer pool inventory by routing outbound drivers in surplus regions to deficit areas with surging coverage needs
• Load monitoring, including resolving any issues that may affect the scheduled times for pickup or delivery, while proactively communicating to the affected customers
• Generating regular and ad-hoc reporting as required

Qualifications

• Strong computer skills in a Windows environment, including Outlook, Excel, and Word
• Transportation/Logistics experience
• Effective presentation skills
• Bachelor’s degree from an accredited university (preferred)
• Knowledge of time/distance geography (preferred)
• Some familiarity with AS/400 operating system (preferred)
• Capable of working in a demanding, deadline-driven environment with competing priorities and a focus on delivering projected results
• Well organized and communicative with a high degree of initiative and independent execution

Benefits

• Medical, Vision, Dental, Supplemental, Life Insurances available
• + 401(k) retirement plan and quarterly match