Dispatch Supervisor - 2nd Shift

Division: Logistics | Reports To: Logistics Manager | Work Hours: 2pm – 10pm

About the Role

Direct the daily driver duties, including route management, time allocation, and shift conclusion. Dispatch as needed, input rates into TMW, and negotiate rates with third-party carriers. Ensure DOT compliance related to driver hours of service when assigning loads. Facilitate shift handoff communication between dispatchers to maintain seamless operations and customer service. Enter purchase orders as required.

Responsibilities

• Interact with internal and external customers, including communication with Logistics and Regional Managers.
• Participate in driver discipline per company policy and review driver documents for accuracy and compliance.
• Select external carriers for load assignments as needed.
• Assist with payroll to ensure drivers are accurately compensated.
• Manage the fleet in a financially efficient, safe, and service-oriented manner, balancing cost considerations.
• Coordinate fleet maintenance and repairs with lease vendors, including managing road breakdowns.
• Enforce all safety policies and ensure compliance among drivers and employees.
• Complete incident investigation forms with detailed information for safety-related events.
• Conduct periodic ride-alongs with drivers to understand their challenges and needs.
• Supervise all employees assigned to the department, including training, work assignment, performance appraisal, conflict resolution, and team building.

Requirements

• High School Diploma or GED.
• Two years of experience as a Dispatcher.
• Ability to read and interpret safety rules, operating instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Apply common-sense reasoning to carry out instructions in written, oral, or graphic form.
• Manage problems involving multiple concrete variables in standardized situations.

Preferred Qualifications

• College or technical experience in Logistics, Transportation, or Supply Chain Management.
• One year of supervisory experience managing at least five people.
• Four years of experience in shipping, warehousing, or CDL truck driving.

Physical Demands

• Regularly required to walk, talk, and hear.
• Frequently required to stand, use hands to finger, handle, or feel, and reach with hands and arms.
• Required to sit and move around.
• Vision requirements: close, distance, color, peripheral, depth perception, and ability to adjust focus.

Pay

$60,000 per year plus shift differential.