Dispatch Planner - In Training

Job Summary

The Dispatch Planner – In Training is a developmental role responsible for learning and supporting the planning and execution of freight movement across Stevens Transport’s network. While in training, this individual will rotate through core dispatch planning functions to build the skills required for a full Dispatch Planner seat. The role supports capacity planning by assisting in matching available equipment with freight demands, monitoring load progress, and helping resolve service disruptions. The position is on‑site at Stevens Transport HQ in Dallas, TX.

Key Responsibilities

• Participate in structured training across dispatch planning operations, including load planning, driver communication, and capacity management.
• Assist in pairing available trucks with freight to support network coverage needs.
• Support load monitoring activities, identifying and escalating service risks related to delays, weather, mechanical issues, or customer changes.
• Communicate professionally with drivers and internal teams via phone, email, and transportation systems.
• Learn to balance trailer pools and support repositioning strategies between surplus and deficit markets.
• Assist in generating daily, weekly, and ad‑hoc operational reports.
• Develop working knowledge of transportation systems, routing logic, and time/distance geography.
• Observe and support senior Dispatch Planners in decision‑making, problem‑solving, and contingency planning.
• Contribute to continuous improvement efforts by identifying trends, inefficiencies, and potential solutions.

Minimum Qualifications

• Strong computer skills in a Windows environment, including Outlook, Excel, and Word.
• Ability to manage high volumes of inbound communication (email and messaging systems).
• Strong organizational skills with the ability to prioritize tasks in a fast‑paced environment.
• Effective verbal and written communication skills.
• Demonstrated ability to learn quickly and adapt to changing priorities.

Preferred Qualifications

• Bachelor’s degree from an accredited university.
• Internship or early‑career experience in transportation, logistics, supply chain, or operations.
• Familiarity with time/distance geography concepts.
• Exposure to transportation management systems (e.g., AS/400 or similar platforms).
• Experience working in a deadline‑driven or operations‑focused environment.

Skills and Abilities

• Data analysis
• Critical thinking
• Problem solving
• Decision making
• Communication
• Scheduling & routing
• Time management
• Adaptability
• Research
• Contingency planning
• Relationship building
• Attention to detail

Physical Demands

Prolonged periods sitting at a desk and working on a computer; frequent use of hands and fingers for typing and system navigation. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.