Dispatch Operator

Scope Of Position

The Dispatch Operator dispatches calls for service to 24 Police and 18 Fire/EMS Departments within Rockingham County. A DAY IN THE LIFE

Required Education And Experience

• Must have valid driver’s license.
• Ability to pass a rigorous background investigation, occupational health assessment & drug test.
• No criminal record.
• High School graduate or GED required.
• Certification in NH State Police On-line Telecommunications System (SPOTS), preferred.
• Familiarity with IMC public safety software is a plus.
• Proficiency in computer use and ability to adapt to new and changing technology.
• Proficiency in database queries and accuracy in data entry.
• Ability to handle an array of duties at once and remain calm and focused.
• Ability to work weekend, evening and holiday shifts as required.

Benefits

• Health, dental, vision, life insurance, short-term disability and optional long-term disability.
• Enrolled in the New Hampshire Retirement System (pension plan) for full time employees working 35 hours or more per week.
• Paid Time Off (22.13 days accrued each year, pro-rated for part time employees).
• 11-12 Paid Holidays.
• 100% Paid Short Term Disability (for full time employees).
• 100% Paid Life Insurance ($25,000) and AD&D Insurance ($25,000).
• Optional Long Term Disability.
• Optional Deferred Compensation 457B Retirement Plans.
• Tuition Reimbursement ($4,000 annually following one year of employment).
• Employee Assistance Program.
• Employee Discount Website.
• On-Site Gym, Staff Dining/Cafeteria, and Quiet Room w/ Massage Chair.