Dispatch Operations Coordinator

About the role

We are immediately hiring a Dispatch Operations Coordinator, in Aurora, IL, to support our Final Mile Delivery division. In this position you'll play a key role in supporting our Final Mile operations.

Responsibilities

• Administer pre delivery confirmations
• Monitor contractor COI's
• Provide real time route support for drivers
• Scheduling deliveries
• Providing support to retail client and end user customers
• Supporting end of day logistics operations, and driver check in
• Accurate data logging, billing, maintaining records
• Provide administrative support to the department: filing, opening mail, typing and answering phones
• Performs other duties as assigned

Qualifications

• H.S. diploma/GED required
• Two (2) years or more administrative and clerical support experience required

Skills

• Demonstrates customer service skills
• Must have customer service skills and telephone etiquette
• Highly thorough and dependable
• Requires integrity and trust
• Friendly and service-oriented
• Must have sense of humor, work/life balance and decision quality
• Strong verbal and written communication skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detailed oriented with excellent follow-up practices

Pay

• Pay Type: Full Time/Hourly/Paid Weekly
• Pay: $19.50/hr

Schedule

• Tuesday-Saturday
• Hours: 9:00am-5:30pm

Benefits

• Comprehensive health and welfare benefits including medical, prescription, dental, vision, life insurance and disability insurance options
• Paid time off for vacation, illness, bereavement, family and parental leave
• Tax-advantaged 401(k) retirement savings plan