Dispatcher/ Operations Coordinator

Key Responsibilities

• Aid in the coordination of transportation operations.
• Support driver scheduling, training, and communication.
• Maintain oversight of service levels and address operational issues.
• Evaluate and ensure compliance with company policies, customer requirements, and operational procedures.
• Communicate effectively with drivers, customers, and internal departments.
• Involvement in staffing, scheduling, and service planning activities.
• Contribute to the enhancement of operational processes.
• Perform other duties as assigned.

Qualifications

• Transportation, logistics, dispatch, operations, or related experience preferred.
• Ledgership or supervisory experience is a plus.
• Strong organizational and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent verbal and written communication skills.
• Proficiency with computers and scheduling software.