Dispatch Coordinator

About the role

Moves your career forward with Ryder! As one of the largest and most respected names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services, Ryder is seeking the best and most promising candidates to provide creativity, agility, and superior customer service that will exceed our customers' expectations.

If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for you!

We are seeking individuals who align with our core values: Trust, Innovation, Expertise, Collaboration, and Safety. The ability to embrace and utilize technology as part of your daily routine is crucial. In addition, you are the management and professional representative of the Ryder organization.

Responsibilities

• Serves as a Lead Dispatcher to help guide/answer any questions throughout the course of the shift
• Addresses any customer issues and/or provides resolution to problems that are within the scope of work, otherwise engages management for help
• Backfills for dispatchers when needed
• Ensures any and all necessary forms used for the day-to-day operations are filled out completely and accurately
• Provides training for all new hires and/or any additional training needed for current staff
• Maintains and advises management if functional, productivity goals and objectives are not being met
• Performs other duties as assigned

Requirements

• H.S. diploma/GED required
• Two (2) years or more experience with DOT, and driver routing with minimum of 2 years experience in Logistics and/or Transportation preferred
• Knowledge in transportation environment, (i.e.: Shipping, receiving and inventory management, distribution or dispatch) advanced preferred
• Knowledge of warehouse and or software applications, routing and dispatch software systems advanced preferred
• Proficiency in Microsoft Office intermediate preferred

Qualifications

• High School Diploma or equivalent

Skills and Abilities

• Excellent oral and written communication and follow up skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized with strong time management skills
• Detail oriented with excellent follow-up practices

Benefits

• Comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options
• Paid time off for vacation, illness, bereavement, family and parental leave
• A tax-advantaged 401(k) retirement savings plan