Dispatch

About the role

A reliable and organized Dispatch / Customer Service Associate to support our drivers, sales team, and customers. This role helps keep daily operations running smoothly.

Responsibilities

• Coordinate with drivers and sales teams to support daily routes
• Provide customer service support by phone and in person
• Generate daily reports and mileage reports
• Perform accurate data entry and system updates
• Maintain customer account information and adjustments
• Review and verify payment batches and driver payments
• Assist with dispatch scheduling and operational support
• Provide general office and administrative support

Requirements

• High School Diploma or equivalent
• Previous experience in customer service, dispatch, or administrative support
• Microsoft Excel experience preferred
• Strong organizational and multitasking skills
• Excellent communication and problem-solving abilities
• Strong attention to detail

Benefits

• 401(k)
• Health insurance
• Paid time off
• Professional development assistance

Schedule

• 8 hour shift
• Day shift
• Monday to Friday

Location

2605 W Main St, Marion, IL (in person)