Disney Store: Sales Associate (Seasonal)

About the role

This Seasonal Cast Member role is a temporary assignment beginning in late September and concluding in mid-January. A seasonal position does not guarantee an offer of a permanent position with Disney Store. This is a part-time, non-exempt role.

Responsibilities

• Ensure guests have “The Best Retail Experience in the World” by engaging and providing an entertaining and magical experience
• Support Disney Store Mission: “Creating Magical Moments for Guests of all Ages”
• Connect with guests by asking open-ended questions to assess needs and make appropriate suggestions
• Contribute to a high-energy, fast-paced environment that provides guests with an entertaining, fun and dynamic experience
• Assist guests in finding solutions that best meet their needs while leveraging all available resources including disneystore.com
• Treat all guests and cast members with respect and contribute to a positive work environment
• Take a proactive role in maintaining Disney brand standards in guest engagement, visual and housekeeping
• Perform cash wrap and mobile POS duties efficiently and in a timely manner while maintaining a high level of guest service
• Participate in shipment processing, replenishment of the sales floor, and additional operational tasks based on business needs
• Uphold all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business Conduct
• Promote and maintain a safe working and shopping environment

Requirements

• Retail or service experience preferred and ability to demonstrate strong guest-focused engagement on and off the sales floor
• Demonstrated success working as a member of a team
• Ability to receive feedback and take action when appropriate
• Must maintain a professional appearance and meet Disney Store grooming guidelines

Basic Qualifications

• Available to work a flexible schedule that meets the needs of the business including overnights, evenings, holidays, weekends and call-in shifts (if permitted)
• Must be available a minimum of two (2) shifts Monday through Friday and have weekend availability that meets the needs of the store’s business
• Job may require lifting boxes that weigh up to 45 lbs. and climbing a ladder
• Must be able to submit verification of legal right to work in the United States
• Must be at least 18 years of age

Preferred Qualifications

• Previous experience in specialty retail or service industry

Required Education

• High School Diploma or equivalent

Pay

The pay rate for this role in New York, NY is $18 per hour.