Disney Store: Sales Associate (Seasonal)

Disney Store and DisneyStore.com are the retail merchandising arms of Disney Parks, Experiences and Products, extending The Walt Disney Company's brands to merchandise. Operating in North America, Europe, Japan, and China, they offer high-quality products including exclusive lines from Disney, Pixar, Star Wars, Marvel, and National Geographic. DisneyStore.com serves as the U.S. ecommerce destination for a curated selection of products, global collections, and collaborations.

About the role

The Seasonal Cast Member role is a temporary, part-time, non-exempt position running from late September to mid-January. This position does not guarantee an offer for a permanent role.

Responsibilities

• Ensure Guests have “The Best Retail Experience in the World” by providing an entertaining and magical experience.
• Support Disney Store’s mission, “Creating Magical Moments for Guests of all Ages.”
• Engage with Guests using open-ended questions to assess needs and make appropriate suggestions.
• Contribute to a high-energy, fast-paced environment that entertains and delights Guests.
• Assist Guests in finding solutions that meet their needs, leveraging resources like Disneystore.com.
• Treat all Guests and Cast Members with respect and maintain a positive work environment.
• Maintain Disney brand standards in Guest engagement, visual merchandising, and housekeeping.
• Perform cash wrap and mobile POS duties efficiently while delivering high Guest Service.
• Participate in shipment processing, sales floor replenishment, and other operational tasks.
• Uphold company policies as outlined in Standard Operating Procedures, Employee Policy Manual, and Code of Business Conduct.
• Promote and maintain a safe working and shopping environment.

Requirements

• Available to work a flexible schedule, including overnights, evenings, holidays, weekends, and call-in shifts (if permitted).
• Must be available a minimum of two (2) shifts Monday through Friday and have weekend availability.
• Ability to lift boxes weighing up to 45 lbs. and climb a ladder.
• Must submit verification of legal right to work in the United States.
• Must be at least 18 years of age.
• Retail or service experience preferred, with demonstrated Guest-focused engagement.
• Ability to work as part of a team and receive feedback constructively.
• Must maintain a professional appearance and meet Disney Store grooming guidelines.

Qualifications

• High School Diploma or equivalent (required).
• Previous experience in specialty retail or service industry (preferred).

Pay

The pay rate for this role in Pennsylvania is $12.50 per hour.