Disney Store: Sales Associate (Seasonal)

About the Role

The Seasonal Cast Member role is a temporary assignment that will begin in late September and conclude in mid-January. A seasonal position does not guarantee an offer of a permanent position with Disney Store. This is a part-time, non-exempt position.

Responsibilities

• Ensure Guests have “The Best Retail Experience in the World” by engaging and providing an entertaining and magical experience.
• Support Disney Store Mission: “Creating Magical Moments for Guests of all Ages.”
• Connect with Guests by asking open-ended questions to assess needs and make appropriate suggestions.
• Contribute to a high-energy, fast-paced environment that provides Guests with an entertaining, fun, and dynamic experience.
• Assist Guests in finding solutions that best meet their needs while leveraging all available resources, including Disneystore.com.
• Consistently treat all Guests and Cast Members with respect and contribute to a positive work environment.
• Take a proactive role in maintaining Disney brand standards in Guest engagement, visual, and housekeeping.
• Perform cash wrap and mobile POS duties efficiently and timely while maintaining a high level of Guest Service.
• Participate in processing shipments, replenishing the sales floor, and additional operational tasks based on business needs.
• Uphold all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual, and Code of Business Conduct.
• Promote and maintain a safe working and shopping environment.

Requirements

• Available to work a flexible schedule that meets the needs of the business, including overnights, evenings, holidays, weekends, and call-in shifts (if permitted).
• Must be available a minimum of two (2) shifts Monday through Friday and have weekend availability that meets the Store’s business needs.
• Job may require lifting boxes that weigh up to 45 lbs. and climbing a ladder.
• Must be able to submit verification of legal right to work in the United States.
• Must be at least 18 years of age.
• Retail/service experience preferred and ability to demonstrate strong Guest-focused engagement on and off the sales floor.
• Demonstrated success working as a member of a team.
• Ability to receive feedback and take action when appropriate.
• Must maintain a professional appearance and meet Disney Store grooming guidelines.

Qualifications

• High School Diploma or equivalent (required).
• Previous experience in specialty retail or service industry (preferred).

Pay

Competitive wage.