Disney Store: Sales Associate (Seasonal)

Disney Store and DisneyStore.com are the retail merchandising arms of Disney Parks, Experiences and Products, extending The Walt Disney Company's brands to merchandise. Operating in North America, Europe, Japan, and China, they offer high-quality products including exclusive lines supporting Disney, Pixar, Star Wars, Marvel, and National Geographic. DisneyStore.com serves as the U.S. ecommerce destination for a curated selection of products, global collections, and collaborations.

Responsibilities

• Ensure Guests have “The Best Retail Experience in the World” by providing an entertaining and magical experience.
• Support Disney Store’s mission, “Creating Magical Moments for Guests of all Ages.”
• Engage with Guests using open-ended questions to assess needs and make appropriate suggestions.
• Contribute to a high-energy, fast-paced environment that entertains and delights Guests.
• Assist Guests in finding solutions that meet their needs while leveraging resources like Disneystore.com.
• Treat all Guests and Cast Members with respect and maintain a positive work environment.
• Maintain Disney brand standards in Guest engagement, visual merchandising, and housekeeping.
• Perform cash wrap and mobile POS duties efficiently while delivering high-level Guest service.
• Participate in shipment processing, sales floor replenishment, and other operational tasks.
• Uphold company policies as outlined in Standard Operating Procedures, Employee Policy Manual, and Code of Business Conduct.
• Promote and maintain a safe working and shopping environment.

Requirements

• Available to work a flexible schedule, including overnights, evenings, holidays, weekends, and call-in shifts (if permitted).
• Must be available a minimum of two (2) shifts Monday through Friday with weekend availability as needed.
• Job may require lifting boxes up to 45 lbs. and climbing a ladder.
• Must submit verification of legal right to work in the United States.
• Must be at least 18 years of age.
• Retail or service experience preferred; ability to demonstrate strong Guest-focused engagement.
• Demonstrated success working as part of a team.
• Ability to receive feedback and take appropriate action.
• Must maintain a professional appearance and meet Disney Store grooming guidelines.

Qualifications

• High School Diploma or equivalent (required).
• Previous experience in specialty retail or service industry (preferred).

Pay

$13.50 per hour.

Benefits

Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. Learn more about benefits.

Schedule

• Temporary assignment from late September to mid-January.
• Part-time, non-exempt position.