Disney Store: Sales Associate (Seasonal)

Location: Houston Premium Outlet. Disney Store and DisneyStore.com are the retail merchandising arms of Disney Parks, Experiences and Products, the business segment of The Walt Disney Company (NYSE:DIS) and its affiliates that extends The Walt Disney Company's brands to merchandise. Disney Store and DisneyStore.com is owned and operated by Disney in North America, Europe, Japan and China. Disney Store and DisneyStore.com carry high-quality products and books, including exclusive product lines that support and promote key entertainment initiatives and characters from Disney, Pixar, Star Wars, Marvel and National Geographic. DisneyStore.com is the U.S. ecommerce destination for guests of all ages, offering a curated selection of products, global collections and collaborations from Disney and licensees, including trend fashion and accessories, toys, home and collectibles.

About the Role

The Seasonal Cast Member role is a temporary assignment that will begin in September and conclude in mid-January. A seasonal position does not guarantee an offer of a permanent position with Disney Store. This is a part-time, non-exempt position.

Responsibilities

• Ensure our Guests have “The Best Retail Experience in the World” by engaging and providing Guests with an Entertaining and Magical experience.
• Support Disney Store Mission, “Creating Magical Moments for Guests of all Ages.”
• Connect with Guests by asking open-ended questions to assess Guest needs and make appropriate suggestions.
• Contribute to a high energy, fast-paced environment that provides Guests with an entertaining, fun, and dynamic experience.
• Assist Guests in finding solutions that best meet their needs while leveraging all available resources including Disneystore.com.
• Consistently treat all Guests and Cast Members with respect and contribute to a positive work environment.
• Take a proactive role in maintaining Disney brand standards in Guest engagement, visual, and housekeeping.
• Perform cash wrap and mobile POS duties in an efficient and timely manner while maintaining a high level of Guest Service.
• Participate in the processing of shipment, replenishment of the sales floor, and additional operational tasks based on the needs of the business.
• Uphold all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual, and Code of Business Conduct.
• Promote and maintain a safe working and shopping environment.

Requirements

• Available to work a flexible schedule that meets the needs of the business including overnights, evenings, holidays, weekends, and call-in shifts (if permitted).
• Must be available a minimum of two (3) shifts Monday through Friday and have weekend open availability that meets the needs of the Store’s business.
• Available all holidays.
• Job may require lifting boxes that weigh up to 45 lbs. and climbing a ladder.
• Must be able to submit verification of legal right to work in the United States.
• Must be at least 18 years of age.
• Retail/Service experience preferred and ability to demonstrate strong Guest-focused engagement on and off the sales floor.
• Demonstrated success working as a member of a team.
• Ability to receive feedback and take action when appropriate.
• Must maintain a professional appearance and meet Disney Store grooming guidelines.

Qualifications

• High School Diploma or equivalent (required).
• Previous experience in specialty retail or service industry (preferred).

Pay

$13.00 an hour.