Disbursements Specialist

About Us IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year. About The Team About the team - Corporate As a global company, our corporate teams support billions of dollars in equipment sales every year. In joining our corporate services teams, you will be ensuring the business runs smoothly in your respective verticals and supporting the overall business to achieve our core objectives. Every day your work will make a difference in the way we run our business and in the way customers interact with us. Job Description The primary mandate for the Disbursements Specialist is to ensure all consignments are paid on time and that appropriate remittance process and systems are adhered to. Responsibilities Audit and approve the sale of vehicles, for all US Branches, including Title Centers, based on their legal contract terms to meet settlement SLAs to avoid penalties dailyMonitor and communicate issues with open expenses, at Branch level, to ensure timely closure and comply with SLAsReconcile and/or generate expenses and payable vouchers for vendor invoicing, including: IAA Transport, DMV, and external vendorsAudit, balance, and prepare remittances to ensure accuracy and timely payment to customers, in excess of 20 million dollars, dailyPrepare aging detail to invoice providers upon requestOrganize and collate manual remittances and invoices to mail to providers, dailyPerform support functions and provide technical assistance for all Branches within the organization through ServiceNow Self-Help Catalog, by analyzing and troubleshooting payable and systematic problems, while working with multiple departments to implement a resolutionCommunicate and assist customers inside and outside the organization through: Phone, Email, and Chat Assist Accounting and Tax Departments with internal and external auditor requests, including the IRS, for mandatory state and federal audits, including willingness to explain data and findings to auditorsBuyer Services with same day broker requests and/or refundsController with special expense and check projects to resolve all open and outstanding issues, at Branch levelFinance with reviewing and processing reoccurring compliance rebatesLegal with pulling detail for Provider and Buyer investigative requestsTreasury with research, follow-up, processing and reissuing of payments requestsWork with: Sales, Account Managers, Area Managers, RVPs, and the Executive Team on special research projects and payment requestsIdentify and communicate timely settlement and system issues with co-workers, management, and BT servicesDocument and maintain up-to-date processes and procedures for department responsibilitiesOther responsibilities may include system testing or special projects, research, and/or reporting as requested by management Competencies Good analytical and problem-solving skillsCustomer service orientatedExcellent written and verbal communication skillsExcellent time management skills to be able to meet strict deadlinesAdvanced Excel skills (Macros, Pivot Tables, and V-Lookup Qualifications 2-4 years of experience working in an office environmentProficiency with Microsoft ExcelFluent verbal and written communication skills in EnglishOrganized, detailed-oriented and able to multi-task in a fast-paced environmentExperience with Microsoft Dynamics GP, Five9, and ServiceNow is preferredExperience working with ERP systems, Oracle is a plus