DISABILITY INSURANCE PROGRAM MANAGER I

Working Title: Disability Insurance Program Manager I

About the Department

The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State.

About the Role

Under general direction, provides leadership for one or more field office units. Ensures services are delivered in compliance with laws, policies, and procedures governing the Disability Insurance Program. Emphasizes program integrity and proper duration control. Develops and maintains staff to ensure proper processing of workload while operating within budgetary limitations. Supports continuous capacity building for all unit staff. Encourages open, two-way communication. Assists in the maintenance of a marketing program, which includes educating and partnering with program customers. Has knowledge of the office budget processes. Complies with all system security, internal control, and employee safety requirements. May serve as office manager in the manager’s absence. Acts as a coach and role model to members of the management team and to all staff. Supports the Branch and Department vision, mission, values, and goals.

Position located at 4300 Long Beach Blvd, Long Beach, CA, 90807.

Responsibilities

• Provide leadership for one or more field office units.
• Ensure services are delivered in compliance with laws, policies, and procedures governing the Disability Insurance Program.
• Emphasize program integrity and proper duration control.
• Develop and maintain staff to ensure proper processing of workload while operating within budgetary limitations.
• Support continuous capacity building for all unit staff.
• Encourage open, two-way communication.
• Assist in the maintenance of a marketing program, including educating and partnering with program customers.
• Maintain knowledge of the office budget processes.
• Comply with all system security, internal control, and employee safety requirements.
• Serve as office manager in the manager’s absence.
• Act as a coach and role model to members of the management team and to all staff.
• Support the Branch and Department vision, mission, values, and goals.

Qualifications

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility may apply. SROA and Surplus candidates are given priority.

Pay

$6,525.00 - $8,170.00 per month. New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month.

Schedule

• Work Shift: 8:00 a.m. - 5:00 p.m.
• Work Week: Monday - Friday
• Telework: Hybrid (amount of telework is at the discretion of the department and subject to change as business needs arise)

Special Requirements

• Application (STD 678) is required. Resumes and/or Cover Letters do not take the place of the STD 678.
• Transcripts or Diplomas are optional and may be required to meet minimum qualifications.
• This position may be eligible for a hybrid work schedule.