Disability Determination Services Deputy Director

The Disability Determination Service (DDS) is the state agency that processes Social Security Disability claims under Titles II and XVI of the Social Security Act. We are the only DDS in Delaware and receive all disability claims in our state. We provide quality customer service to Delawareans through timely and accurate disability decisions.

About the role

The Disability Determination Services (DDS) Deputy Director manages all DDS units efficiently and effectively, in collaboration with the federal Social Security Administration to ensure annual goals and objectives are met. As Deputy Director, you will interpret and provide guidance on Social Security Administration laws, rules, regulations, standards, policies and procedures. You will serve as the liaison between the Delaware Disability Determination Services and the Social Security Administration.

Responsibilities

• Oversees and directs, through subordinates or supervisory staff, a major section, either disability determination service, vocational rehabilitation service or administrative services.
• Ensures compliance with all applicable state and federal laws, rules, regulations and policies.
• Determines staffing needs, sets standards for performance, establishes performance evaluation procedures and recruits new staff for the purposes of performance and production.
• Develops and ensures that production goals are met by taking all necessary action through staff and resource utilization.
• Oversees and directs the planning, implementing and evaluating of all ongoing programs.
• Assesses the need for, oversees, and directs the development and implementation of new programs that meet changing priorities or new national program initiatives.
• Develops budgets and monitors expenditures.
• Develops new policies and programs to meet the changing needs of disabled people.
• Represents the Division at conferences, meetings and serves on local, regional and national committees related to Divisional programs.
• Handles special assignments at the discretion of the Director.
• May serve as Acting Director in the absence of the Director.

Requirements

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

• Disability Determination Services: Three years experience in disability determination program administration such as overseeing and directing the development, implementation and evaluation of disability determination programs and services; planning and establishing short and long range program goals and objectives. Providing advice to other agency organizational units through consultation.
• One year experience in budget administration which includes managing, developing, analyzing and implementing budgets; developing strategic plans and establishing internal control.
• One year experience in interpreting and ensuring compliance with Social Security Administration laws, rules, regulations, standards, policies and procedures.
• One year experience in developing policies and procedures.
• One year experience in staff supervision which includes planning, assigning, reviewing, and evaluating the work of others.

Schedule

This position is eligible for Telework according to the State of Delaware’s Alternative Work Arrangement Policy.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/. Below is a list of benefits that are offered to eligible employees:

• Health and Well Being: Health Benefits, Dental Insurance, Vision Insurance
• Just In Case: Disability Insurance, Group Universal Life Insurance
• Your Future: Retirement Benefits, Deferred Compensation
• Professional Growth: Training and Development Programs
• Work Life Balance: Paid Leave, Paid Holidays, Paid Parental Leave, Alternative Work Schedules
• More Benefits: Flexible Spending, Pre-Tax Commuter Benefits, Accident and Critical Illness Insurance