DIRECTOR, DISABILITY SERVICES PROGRAM

About the role

The Administrative Director of Social Services NM-II oversees and manages program operations in two regions comprised of 14 city-wide locations to ensure efficient, high-quality delivery of eligibility determinations for disability reviews on all potentially eligible Public Assistance applicants and recipients.

Responsibilities

• Oversee and manage program operations in two regions comprised of 14 city-wide locations
• Manage CAS’s Disability Services Program, including administrative oversight of two regions headed by direct reports managers
• Interface and serve as a primary liaison with SSA, OHA, HASA, FIA, MICSA and other divisions and government entities to inform them of the Disability Services Program’s policies and procedures and service delivery coordination
• Recruit, promote and reward staff in compliance with Agency directives and procedures
• Evaluate direct reports, including making recommendations for improvement and further development and reviews and signs off on other evaluations as required
• Ensure staff development through training and mentoring of staff
• Comply with the Agency’s employee discipline process and ensures the compliance of subordinate staff
• Formulate and implement policies and procedures regarding the operation of the Disability Services Program, which is comprised of the former Disability Appeals Unit and the Disability Review Division, in order to strengthen and enhance the provision of disability determinations for all potentially eligible Public Assistance applicants and recipients
• Meet regularly with designated We CARE vendor staff to ensure a smooth collaboration with SSA initial applications and appeals
• Direct analytical staff in the collection and analysis of data and the preparation of reports that will inform policy and enhance program operations
• Participate in labor/management meetings to comply with all policies and procedures related to the program

Requirements

• A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; or
• Education and/or experience equivalent to "1" above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in "1" above.

Preferred Skills

• Strength in administrative oversight and team management
• Background in serving and supporting underserved or marginalized communities
• Experience developing and executing policies and programs that promote self-sufficiency, employment readiness, and overall well-being for individuals with disabilities
• Familiarity with overseeing or collaborating with contracted human services providers
• Ability to collaborate effectively across agencies and City departments on multidisciplinary projects
• Exceptional written communication and presentation abilities

Benefits

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Pay

Commensurate with experience

Schedule

9:00am-17:00pm (Flexible)

Additional Information

• The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
• New York City Residency is not required for this position