Director Third Party Excellence

Position Summary

The Director, Third Party Excellence is responsible for ensuring successful delivery of GSK’s clinical studies by establishing and sustaining strong governance and strategic relationships with third-party providers. This role drives compliance with contractual and regulatory requirements, oversees portfolio-level performance against expectations, proactively identifies and mitigates risks and issues, and seeks opportunities to improve third-party performance.

Responsibilities

• Lead end-to-end operational and strategic governance, ensuring appropriate oversight activities and measures in place.
• Provide guidance and support to others involved to ensure optimal execution.
• Manage relationships with third-party providers, focusing on improving performance through effective relationship management.
• Drive efficient and effective governance forums where clear outputs and decisions are made and reviews focused on improving and accelerating performance, optimizing opportunities, and mitigating risks.
• Collaborate with and across functions and business areas to translate information into key insights, proactively identify major risks and opportunities, and drive strategies and actions accordingly.
• Act as a senior point of escalation; lead and facilitate discussions involving appropriate internal and external stakeholders to accelerate resolution, inform decisions and/or remove blockers.
• Conduct internal and external operational cross-portfolio reviews, providing partnership updates, gathering team feedback on performance and resources, and assessing risks.
• Ensure appropriate documentation is in place for oversight, governance, risk management, issue resolution, and strategic discussions to ensure audit readiness.
• Ensure robust oversight of Third Parties is in place with accountability for the oversight at the cross-service level.
• May contribute to functional and cross-functional initiatives and improvement projects.

Basic Qualifications

• Bachelor’s degree or equivalent in a relevant field.
• Prior Management and oversight of cross-functional FSO or FSP providers delivering a range of services (must include clinical operations).
• Proven experience in third-party management, vendor management, procurement or contracting.
• Experience working in a regulated environment within pharmaceuticals, biotech, or healthcare.
• Strong stakeholder management and influencing skills across functions and senior levels.
• Demonstrable track record of leading matrix teams and delivering operational improvements.
• Good analytical skills and experience using data to drive decisions and monitor supplier performance.

Preferred Qualifications

• Master’s or professional qualification in a relevant field.
• Experience implementing third-party governance in large, matrixed organisations.
• Familiarity with contract management systems, vendor risk platforms or procurement tools.
• Knowledge of global regulatory frameworks and standards relevant to clinical research or manufacturing.
• Experience working with CROs, clinical vendors, or multi-country supplier networks.
• Proven ability to lead change, simplify processes and deliver measurable cost or risk reductions.